Temporary Supervisor Rover

Pets Corner Uk; Crawley Down; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Training & development

Bonus scheme

Wellbeing support

Job summary

Pets Corner UK is seeking an Assistant Manager to deliver outstanding customer service, lead a small team, and uphold the brand's standards across the store in Crawley Down.

You will motivate staff, train using the Pets Corner Curriculum, manage stock and merchandising, and drive sales while maintaining high presentation and pricing accuracy.

This role involves heavy lifting and a hands-on approach, with opportunities for development and a rewarding bonus scheme.

Qualifications

• Leadership of a small team to deliver service excellence.
• Strong communication and interpersonal skills.
• Passion for customer service and pet care.
• Ability to build relationships with customers and their pets.
• Willingness to learn and develop professionally.
• Proactive and takes initiative in a busy retail environment.

Responsibilities

• Deliver exceptional customer service and resolve issues.
• Lead by example and train team using Pets Corner Curriculum.
• Maximise sales and identify improvements.
• Maintain store standards, merchandising and pricing.
• Open/close duties and stock control including stocktakes.

Skills

Team leadership

Communication

Customer service

Relationship building

Willingness to learn

Initiative

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.