Temporary Supervisor Rover

Pet Family Limited; Crawley; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support

Shirts and Jumpers provided

Job summary

Pets Corner in Crawley is seeking an Assistant Manager for the Crawley area, covering Squires and Pound Hill. The role is permanent, part-time at 27 hours per week with a pay rate of £12.87 per hour.

You will lead by example, deliver outstanding customer service, drive sales and manage store presentation, stock takes, and opening/closing duties while training and developing your team through our curriculum.

Qualifications

• Ability to lead and motivate a team.
• Genuine interest in Pets Corner vision and values.
• Strong relationship-building with customers and their pets.
• Willingness to train and develop in-house knowledge.

Responsibilities

• Deliver exceptional customer service.
• Go the extra mile for every customer.
• Recommend products or services to meet customer needs.
• Maximise sales and performance by identifying improvements.
• Lead by example and train/develop the team using the Pets Corner curriculum.
• Maintain high store and product presentation standards.
• Keep pricing, promotions and merchandising up to date.
• Handle keyholding, opening and closing of the store.
• Maintain accurate inventory via deliveries, stock takes and stock loss investigations.

Skills

Team leadership

Customer service

Training & development

Motivation

Job description

Unit 1000, Spindle Way, Crawley, West Sussex RH10 1TG

£12.87 per hour

Permanent

Part-time

Part time - 27 hours over 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Crawley covering Crawley Squires and Pound Hill.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.