Assistant Manager

Pet Family Limited; East Grinstead; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support

Job summary

Pets Corner in East Grinstead is recruiting an Assistant Manager for a part-time, permanent role at 27 hours across 5 days. The role involves leading a small team, delivering excellent customer service, and driving store performance.

The position offers staff discounts and ongoing training as part of a family‑run business with strong values. The successful candidate will be passionate about pets, able to work collaboratively, and eager to progress within a growing national retailer.

Qualifications

• Team leadership and motivation
• Customer service focus
• Willingness to learn and develop

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products to meet customer needs
• Maximising sales and performance by identifying improvements
• Leading by example and training the team using Pets Corner Curriculum
• Maintaining high standards of store and product presentation

Job description

£12.87 per hour

Permanent

Part-time

Part time - 27 hours over 5 days.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in East Grinstead.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.