Assistant Manager

Pet Family Limited; Eastleigh; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Staff discount 35% on accessories

Staff discount 25% on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support (mental, physical, &

Uniform provided

Job summary

Pets Corner in Eastleigh is recruiting an Assistant Manager for a permanent part-time role (30 hours over 5 days). The role focuses on delivering exceptional customer service, driving sales and leading the team with a hands-on approach.

You will maintain store standards, manage pricing and merchandising, and handle opening/closing duties. Experience in retail and a genuine interest in pets is valued; training and development are provided within a family-run culture.

Qualifications

• Genuine interest in Pets Corner vision, products and values.
• Strong team focus with ability to lead and motivate others.
• Willing to build relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge.
• Drive and initiative to work in a busy team.

Responsibilities

• Delivering exceptional customer service.
• Going the extra mile for every customer.
• Recommending right products or services for customers' needs.
• Maximising sales by identifying improvements needed.
• Leading by example to motivate, train and develop your team using the Pets Corner Curriculum.
• Maintaining high standards of store and product presentation.
• Keeping pricing, promotions and merchandising up to date.
• Key holding duties, opening and closing the store.
• Maintaining accurate inventory via deliveries, stocktakes and stock loss investigations.

Skills

Customer service

Team leadership

Retail sales

Stock control

Tools

POS system

Job description

£12.87 per hour

Permanent

Part-time

Part time - 30 hours over 5 days.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Eastleigh.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.