Assistant Manager

Pets Corner Uk; Aylesbury; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Bonus scheme

Training and development

Wellbeing support

Uniform provided

Job summary

Pets Corner is looking for an Assistant Manager to drive excellent customer service and sales in a busy store. You will lead a team, motivate staff, train via the Pets Corner Curriculum and maintain top store standards.

Benefits include staff discounts, ongoing training, and a bonus scheme. This role involves heavy lifting and a hands-on, energetic approach in a retail environment.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Excellent communication skills.
• Passion for excellent customer service.
• Willing to build relationships with our customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow your knowledge.
• Drive and determination to work as part of a busy team

Responsibilities

• Deliver exceptional customer service.
• Go-ing the extra mile for every customer.
• Recommending the right products or services for customers needs.
• Maximise sales and performance by identifying improvements.
• Lead by example with a hands-on approach to motivate, train and develop your team.
• Maintain high standards with store and product presentation.
• Keep up to date with pricing, promotions and merchandising.
• Key holding responsibilities, opening and closing of the store.
• Maintain accurate inventory by checking deliveries, stock takes and investigating losses

Skills

Team leadership

Customer service

Communication

Retail experience

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.