Supervisor

Pets Corner Uk; United Kingdom; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Continuous and extensive training and 

Bonus scheme for all teams

Wellbeing support (mental, physical, &

Shirts and Jumpers provided

Job summary

Pets Corner Uk is seeking an Assistant Manager to deliver exceptional customer service, lead a busy team, and drive sales. You will train staff using our curriculum, maintain store standards, and build strong customer relationships with pets in mind.

You will contribute to a positive, energetic store environment with opportunities for personal growth and ongoing training, while balancing responsibilities like stock checks and merchandising in a dynamic retail setting.

Qualifications

• Demonstrated ability to lead and motivate a team in a busy environment.
• Strong communication skills with customers and staff.
• Passion for providing excellent customer service and developing others.

Responsibilities

• Deliver exceptional customer service and go the extra mile for customers.
• Identify improvements to maximise sales and performance.
• Lead by example; train and develop team using Pets Corner Curriculum.
• Maintain store and product presentation to high standards.

Skills

Customer service

Team leadership

Communication

Relationship building

Training & development

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.