Assistant Manager

Pet Family Limited; Crawley; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories

25% discount on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Shirts and Jumpers provided

Job summary

Pets Corner is seeking an Assistant Manager for our Crawley Squires store. This permanent, part-time role covers 30 hours over 5 days, at a pay rate of £12.87 per hour.

You will lead by example, deliver outstanding customer service, recommend the right products, and drive sales while maintaining store standards and inventory control.

We offer ongoing training, career progression, and benefits including staff discounts, a bonus scheme, and provided shirts/jumpers.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Ability to lead and motivate a team.
• Willingness to learn and grow knowledge.
• Strong customer relationships with pets.

Responsibilities

• Deliver exceptional customer service.
• Lead by example to motivate and train the team.
• Recommend products and services to meet customer needs.
• Maximise sales through merchandising and promotions.
• Open/close the store and manage key holding.
• Maintain stock accuracy and investigate discrepancies.

Skills

Team leadership

Customer service

Communication

Retail merchandising

Training mindset

Job description

£12.87 per hour

Permanent

Part-time

Part time - 30 hours over 5 days.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Crawley Squires.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.