Assistant Manager

Pets Corner Uk; Wellingborough; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Training & development

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pets Corner UK is seeking an Assistant Manager in the United Kingdom to drive excellent customer service and sales. You will lead by example, train the team, and ensure the store delivers outstanding customer experiences.

You will maintain store standards, manage stock, and support continuous improvement in performance and engagement. A busy retail environment with a focus on pets and their needs.

Qualifications

• Excellent customer service and communication skills.
• Ability to lead and motivate a small team.
• Commitment to ongoing training and personal development.

Responsibilities

• Deliver exceptional customer service and go the extra mile for customers.
• Identify improvements to maximise sales and store performance.
• Lead by example, train and develop team using Pets Corner Curriculum.
• Maintain high store standards and merchandising.
• Handle stock, deliveries, and inventories; assist with opening/closing.

Skills

Customer service

Team leadership

Communication

Training & development

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.