Temporary Mystery Shopper - Data & Service Records

Huntress; Brighton; On-site; GBP 17,000 - 21,000; Part time

Job summary

Huntress is seeking a Customer Service Advisor in Portslade, Brighton for a two-week temporary assignment. The role involves performing structured mystery shopper calls, gathering service and pricing information, and updating records with precision.

Flexibility exists on 4 or 5 days per week, with start times around 9–10am. Applicants should have prior office customer service experience, a professional telephone manner, and strong data-entry skills.

Qualifications

• Previous experience in a customer service role within an office environment.
• Confident and professional telephone manner.
• Strong attention to detail with accurate data entry skills.
• Reliable and able to commit to the full duration of the assignment.
• Able to commute reliably to the office location (no parking available on site).

Responsibilities

• Making outbound calls using provided scripts
• Collecting and accurately recording service and pricing information
• Updating existing records and identifying discrepancies in data
• Reviewing and documenting differences between current data and information provided over the phone
• Maintaining a high level of attention to detail and consistency throughout all tasks

Skills

Customer service

Data entry

Telephone etiquette

Attention to detail

Tools

MS Office

Job description

Huntress is seeking a Customer Service Advisor in Portslade, Brighton for a two-week temporary assignment. The role involves performing structured mystery shopper calls, gathering service and pricing information, and updating records with precision.

Flexibility exists on 4 or 5 days per week, with start times around 9–10am. Applicants should have prior office customer service experience, a professional telephone manner, and strong data-entry skills.