Outbound Call Agent - Mystery Shopper Data Entry (Temp)

Huntress - Crawley; Brighton; On-site; GBP 14,000 - 21,000; Part time

Job summary

Huntress - Crawley in Portslade, Brighton is seeking a Customer Service Advisor for a short-term two-week assignment. The role involves structured mystery shopper calls, gathering pricing and service data, and updating records with accuracy and consistency.

Ideal candidates will have office-based customer service experience, a confident telephone manner, and excellent data-entry accuracy. Flexibility on workdays is possible, with start times between 9:00 and 10:00.

Qualifications

• Previous experience in a customer service role within an office environment.
• Confident and professional telephone manner.
• Strong attention to detail with accurate data entry skills.
• Reliable and able to commit to full duration of assignment.
• Able to commute reliably to the office location (no parking on site).

Responsibilities

• Making outbound calls using provided scripts
• Collecting and accurately recording service and pricing information
• Updating existing records and identifying discrepancies in data
• Reviewing and documenting differences between current data and information provided over the phone
• Maintaining a high level of attention to detail and consistency throughout all tasks

Skills

Customer service

Telephone skills

Data entry

Attention to detail

Job description

Huntress - Crawley in Portslade, Brighton is seeking a Customer Service Advisor for a short-term two-week assignment. The role involves structured mystery shopper calls, gathering pricing and service data, and updating records with accuracy and consistency.

Ideal candidates will have office-based customer service experience, a confident telephone manner, and excellent data-entry accuracy. Flexibility on workdays is possible, with start times between 9:00 and 10:00.