Temporary Customer Service Representative - Notting

Love Success PLC; Beeston; In loco; GBP 18.000 - 21.000; Part-time

Descrizione del lavoro

Love Success PLC in Nottingham is seeking a personable Customer Service Representative for a part-time 29-hour week role. You will greet applicants, assist with forms, collect biometrics and documents, and support visa renewal processes.

The role runs Monday to Friday with Saturday hours, offering £13.50 per hour plus holiday accrual for an initial 3-month contract. Immediate availability and a valid DBS certificate are essential.

Competenze

• Experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to stay calm and professional under pressure.
• Willingness to adapt in a fast-paced environment.
• Attention to detail and accuracy in processing forms.

Mansioni

• Greet and assist customers throughout the application process.
• Help applicants complete and check forms.
• Collect biometrics and required documents.
• Follow structured administrative and filing procedures.
• Use a computer-based system to guide workflow.
• Handle customer queries and complaints diplomatically.

Conoscenze

Customer service

Communication skills

Attention to detail

Calm under pressure

Strumenti

CRM system

Microsoft Office

Descrizione del lavoro

Job Overview

This part-time role in Nottingham suits someone personable and proactive. As a Temporary Customer Service Representative - Notting, the post-holder greets applicants, assists with forms, gathers biometrics and documents, and handles visa renewals. Working 29 hours weekly, shifts run Monday to Friday, 8am to 12pm or 1pm to 5pm, plus Saturday 8am to 5pm. Pay reaches £13.50 hourly, with holiday accrual, over three months. A valid DBS certificate and immediate availability are essential. Strong communication, accuracy, and adaptability matter, since tasks involve structured administration and direct contact with visitors. Location: Nottingham(Office-based) Pay: £13.50 per hour + holiday pay accrual Duration: 3 months Hours: 29 hours per week Monday to Friday: 8am - 12pm /or 1pm - 5pm Saturday: 8am - 5pm. Requirement: Valid DBS certificate Start: Immediate availability essential

About the Role

We''re looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You''ll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

What You''ll Be Doing

• Greeting and assisting customers throughout the application process
• Supporting applicants with completing and checking forms
• Collecting biometric data and required documentation
• Following structured administrative and filing procedures
• Using a computer-based system to guide workflow
• Handling customer queries and complaints with diplomacy and confidence

What We''re Looking For

• Proven experience in a customer-facing role
• The ability to stay calm and professional under pressure
• A can-do attitude and willingness to go the extra mile
• Experience working in a fast-paced, collaborative environment
• Strong communication skills and a patient, supportive approach
• A valid DBS certificate is required as part of the screening process.

You''ll be joining a supportive, hardworking, and friendly team.

Company Overview

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you''re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.