Temporary Customer Service Advisor (Days & Nights)

Michael Page (UK); Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a Temporary Customer Service Advisor in Stockport. This role involves answering customer queries, providing compassionate care, and updating accounts in a CRM system. Candidates should have call centre experience, a positive attitude, and the ability to work flexible shifts. Immediate start available with weekly pay and potential for the role to become permanent.

Benefits

Opportunity to join a growing company

Role may extend/go permanent

Qualifications

• Experience working within a call centre environment is essential.
• Ability to work flexibly across day and night shifts is required.
• Confident on the phone with a positive demeanour.

Responsibilities

• Answer calls and handle call-centre queries related to customer well-being.
• Provide compassionate and empathetic care to customers.
• Update customer accounts within a CRM system.

Skills

Experience working within a call centre environment

Ability to work flexibly

Confidence on the phone

Positive demeanour

Strong work ethic

Team player

Job description

Overview

3 - 4 month temporary role with the possibility of going perm

Immediate start & weekly pay

About Our Client

This organisation operates within the not-for-profit industry and is a medium-sized entity with a strong focus on community impact. They are committed to providing outstanding customer support and fostering a supportive work environment.

Job Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

• Answering calls and handling call-centre type queries related to customer well-being.
• Providing compassionate and empathetic care to customers.
• Updating customer accounts within a CRM system.
• Ad-hoc duties as and when required.

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

• Experience working within a call centre environment is essential
• Ability to work flexibly across day and night shifts.
• Can commit to an on-going temporary role with the view to go perm
• Confident on the phone and a positive demeanour
• Strong work ethic and a self-starter attitude.
• Team Player

A Full UK Driving License is essential for the role & successful DBS check.

Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).

What\'s on Offer

• Opportunity to join growing company
• Opportunity for the role to be extended/go permanent