Temporary Customer Service Advisor

Search Consultancy; Littlehampton; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Immediate start

Weekdays only

Job summary

Search Consultancy is recruiting for a Customer Service Advisor in Littlehampton to support peak-season activity. The role offers an immediate start, a 37.5-hour week, and a pay rate of £13.85 per hour.

The position runs Mon-Fri with no weekend work, and the initial contract lasts until 18 December. This is an excellent chance to join a growing team and gain valuable customer service experience in a supportive environment.

Qualifications

• Previous experience in a telephone-based customer service role.
• Strong keyboard and data entry skills.
• Excellent verbal and written communication skills.
• A genuine passion for delivering outstanding customer service.
• A positive attitude and commitment to meeting customer needs.

Responsibilities

• Contact customers with upcoming orders and process their requirements accurately.
• Process customer orders and prescriptions, ensuring all details are updated on internal systems.
• Keep customers informed of any delays or changes to their orders.
• Deliver a professional and friendly service on every interaction.
• Maintain accurate records and customer information.

Skills

Telephone support

Data entry

Verbal communication

Written communication

Customer service mindset

Job description

Customer Service Advisor
Location: Littlehampton
Pay Rate: £13.85 per hour
Hours: 37.5 hours per week, Monday to Friday, 8:45am to 5:15pm
Contract: Initially until 18th December
Start Date: ASAP

About the Role

We are currently recruiting on behalf of a growing and successful client based in Littlehampton who is expanding its Customer Service team to support with the peak season.

This is an excellent opportunity for a customer-focused individual looking to join a supportive team environment!

Key Responsibilities

• Contact customers with upcoming orders and process their requirements accurately.
• Process customer orders and prescriptions, ensuring all details are updated on internal systems.
• Keep customers informed of any delays or changes to their orders.
• Deliver a professional and friendly service on every interaction.
• Maintain accurate records and customer information.

What We're Looking For

• Previous experience in a telephone-based customer service role.
• Strong keyboard and data entry skills.
• Excellent verbal and written communication skills.
• A genuine passion for delivering outstanding customer service.
• A positive attitude and commitment to meeting customer needs.

What's on Offer?

• Immediate start available.
• Monday to Friday working hours with no weekends.
• Opportunity to join a growing and friendly organisation.
• Valuable customer service experience within a supportive team.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age