Temporary Customer Service Advisor

Confidential; Littlehampton; On-site; GBP 16,000 - 22,000; Full time

Job summary

Confidential in Littlehampton is hiring a Customer Service Advisor to support peak-season demand. The role involves liaising with customers, processing orders and prescriptions, and maintaining accurate records.

You will need experience in telephone-based customer service, strong data-entry skills, and excellent written and spoken communication. The position starts ASAP, with standard Monday–Friday hours and an initial contract until 18 December.

Qualifications

• Previous experience in a telephone-based customer service role.
• Strong keyboard and data entry skills.
• Excellent verbal and written communication skills.
• A genuine passion for delivering outstanding customer service.
• A positive attitude and commitment to meeting customer needs.

Responsibilities

• Contact customers with upcoming orders and process their requirements accurately.
• Process customer orders and prescriptions, ensuring all details are updated on internal systems.
• Keep customers informed of any delays or changes to their orders.
• Deliver a professional and friendly service on every interaction.
• Maintain accurate records and customer information.

Skills

Telephone-based CS

Data entry

Communication skills

Customer focus

Job description

Customer Service Advisor
Location: Littlehampton
Pay Rate: 13.85 per hour
Hours: 37.5 hours per week, Monday to Friday, 8:45am to 5:15pm
Contract: Initially until 18th December
Start Date: ASAP

About the Role
We are currently recruiting on behalf of a growing and successful client based in Littlehampton who is expanding its Customer Service team to support with the peak season.

This is an excellent opportunity for a customer-focused individual looking to join a supportive team environment!

Key Responsibilities
Contact customers with upcoming orders and process their requirements accurately.
Process customer orders and prescriptions, ensuring all details are updated on internal systems.
Keep customers informed of any delays or changes to their orders.
Deliver a professional and friendly service on every interaction.
Maintain accurate records and customer information.

What We're Looking For
Previous experience in a telephone-based customer service role.
Strong keyboard and data entry skills.
Excellent verbal and written communication skills.
A genuine passion for delivering outstanding customer service.
A positive attitude and commitment to meeting customer needs.

What's on Offer?
Immediate start available.
Monday to Friday working hours with no weekends.
Opportunity to join a growing and friendly organisation.
Valuable customer service experience within a supportive team.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age