Temporary Customer Service Advisor

Impression Recruitment; Harrogate; On-site; GBP 14,000 - 21,000; Full time

Job summary

Impression in Harrogate is seeking a Temporary Customer Service Advisor to support the Customer Experience function. You will handle inquiries across channels and ensure issues are resolved efficiently, while delivering an excellent customer experience.

You will join a professional team, working 40 hours per week, with weekly pay and a competitive hourly rate. This role offers valuable experience in a well established customer-focused environment.

Qualifications

• Strong communication skills demonstrated in customer interactions.

Responsibilities

• Respond to customer enquiries and support with queries
• Manage complaints and customer concerns, escalating where appropriate
• Process, update and amend orders, customer details and returns in line with company procedures
• Provide accurate and efficient customer service within a fast paced environment

Skills

Strong communication

Customer service experience

Under pressure

Flexible approach

Job description

Role

Temporary Customer Service Advisor

Location

Harrogate

Salary

£12.71 per hour

Hours

40 hours per week

An established organisation is seeking a Temporary Customer Service Advisor to support their Customer Experience function.

This is an exciting opportunity to join a professional and supportive team, providing high quality customer support across a range of communication channels. You will play an important role in assisting customers throughout their journey, ensuring enquiries are resolved efficiently and delivering an excellent customer experience.

Key Responsibilities

• Respond to customer enquiries and support with queries
• Manage complaints and customer concerns, escalating where appropriate
• Process, update and amend orders, customer details and returns in line with company procedures
• Provide accurate and efficient customer service within a fast paced environment

Experience Required

• Strong communication skills with a confident and professional approach
• Previous customer service, contact centre or client facing experience
• Ability to work effectively under pressure and manage competing priorities
• Flexible approach

In return, You will receive weekly pay at £12.71 per hour and the opportunity to gain valuable experience within a well established customer focused environment.

Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.