Temporary Customer Experience Assistant

Allen Associates; Clifton Hampden; Sur place; GBP 16 000 - 22 000; Temps partiel

Avantages offerts par ce poste

On-site parking

Professional environment focused on on

Résumé du poste

Allen Associates is seeking a Temporary Customer Experience Assistant to welcome visitors and support front-of-house operations in a busy science-focused environment in the UK. You will handle calls, emails, bookings, and reception duties with a friendly, professional approach.

This on-site role offers parking and an immediate start, with weekly PAYE pay. You will develop administrative and customer service skills while ensuring the centre runs smoothly for staff and guests.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication skills, face-to-face and via phone/email.
• Confident IT skills, including MS Office and booking systems.
• Professional and approachable demeanor.
• Ability to manage multiple priorities efficiently.
• Previous reception or customer service experience desirable.

Responsabilités

• Greeting visitors and guests.
• Managing phone and email inquiries.
• Opening and closing the centre at the beginning and end of each shift.
• Handling administrative duties such as filing, mail delivery, and recording meeting room bookings.
• Managing keys and access passes for centre users.
• Ensuring reception areas remain tidy and welcoming at all times.
• Monitoring equipment and reporting any issues to maintenance teams promptly.

Connaissances

Organisational skills

Administrative skills

Communication skills

MS Office

Booking systems

Professional demeanor

Multitasking

Reception experience

Description du poste

Are you approachable, organised, and committed to providing excellent customer service? This is a great opportunity to support the smooth operation of a specialist workspace centre, helping visitors and staff feel welcome and valued.

Please note, this is a temporary position paid on a weekly PAYE basis and will require an immediate start, notice periods cannot be accommodated.

Temporary Customer Experience Assistant Responsibilities

• Greeting visitors and guests, ensuring a friendly and professional first impression.
• Managing phone and email inquiries with a solutions-focused attitude.
• Opening and closing the centre at the beginning and end of each shift.
• Handling administrative duties such as filing, mail delivery, and recording meeting room bookings.
• Managing keys and access passes for centre users.
• Ensuring shared spaces and reception areas remain tidy and welcoming at all times.
• Monitoring equipment and reporting any issues to maintenance teams promptly.

Temporary Customer Experience Assistant Rewards

• Opportunity to work within a high-profile science and technology environment.
• Access to parking facilities on site.
• Supportive, professional environment focused on excellent client and visitor experience.
• Opportunities to develop administrative and customer service skills.

The Company

Our client fosters a collaborative culture that values innovation, professionalism, and inclusive working practices. This is an engaging environment for someone looking to gain valuable experience in front of house and customer service within a cutting-edge sector.

Temporary Customer Experience Assistant Experience Essentials

• Strong organisational and administrative skills.
• Excellent communication skills, both face-to-face and via phone/email.
• Confident IT skills, including familiarity with MS Office and booking systems.
• Professional and approachable demeanour.
• Ability to manage multiple priorities efficiently.
• Previous reception or customer service experience desirable.

Location

This role offers on-site parking and easy access to public transport options.