Temporary Customer Experience Assistant

Allen Associates (Oxford) Ltd; Abingdon; Sur place; GBP 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Access to parking facilities on site

Work in a high-profile science/tech空间

Résumé du poste

Allen Associates (Oxford) Ltd is seeking a Temporary Customer Experience Assistant to welcome visitors, handle phone and email inquiries, and support front-of-house operations. The role involves opening/closing duties, administrative tasks, and maintaining tidy reception areas on-site at a fast-paced science/tech environment.

The ideal candidate demonstrates strong organisation, clear communication, and confident IT skills. Immediate start and weekly PAYE pay are provided, with parking on site.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication skills, face-to-face and via phone/email.
• Confident IT skills, including MS Office and booking systems.
• Professional and approachable demeanour.
• Ability to manage multiple priorities efficiently.
• Reception or customer service experience is desirable.

Responsabilités

• Greeting visitors and guests, ensuring a friendly first impression.
• Managing phone and email inquiries with a solutions-focused attitude.
• Opening and closing the centre at the start/end of each shift.
• Handling administrative duties such as filing, mail delivery, and meeting room bookings.
• Managing keys and access passes for centre users.
• Keeping shared spaces and reception areas tidy and welcoming.
• Monitoring equipment and reporting issues to maintenance promptly.

Connaissances

Organisational skills

Administrative skills

Communication skills

IT skills

MS Office

Booking systems

Professional demeanour

Multitasking

Reception/customer service experience

Outils

MS Office

Booking systems

Description du poste

Are you approachable, organised, and committed to providing excellent customer service? This is a great opportunity to support the smooth operation of a specialist workspace centre, helping visitors and staff feel welcome and valued.

Please note, this is a temporary position paid on a weekly PAYE basis and will require an immediate start, notice periods cannot be accommodated.

Temporary Customer Experience Assistant Responsibilities

• Greeting visitors and guests, ensuring a friendly and professional first impression.
• Managing phone and email inquiries with a solutions-focused attitude.
• Opening and closing the centre at the beginning and end of each shift.
• Handling administrative duties such as filing, mail delivery, and recording meeting room bookings.
• Managing keys and access passes for centre users.
• Ensuring shared spaces and reception areas remain tidy and welcoming at all times.
• Monitoring equipment and reporting any issues to maintenance teams promptly.

Temporary Customer Experience Assistant Rewards

• Opportunity to work within a high-profile science and technology environment.
• Access to parking facilities on site.
• Supportive, professional environment focused on excellent client and visitor experience.
• Opportunities to develop administrative and customer service skills.

The Company

Our client fosters a collaborative culture that values innovation, professionalism, and inclusive working practices. This is an engaging environment for someone looking to gain valuable experience in front of house and customer service within a cutting-edge sector.

Temporary Customer Experience Assistant Experience Essentials

• Strong organisational and administrative skills.
• Excellent communication skills, both face-to-face and via phone/email.
• Confident IT skills, including familiarity with MS Office and booking systems.
• Professional and approachable demeanour.
• Ability to manage multiple priorities efficiently.
• Previous reception or customer service experience desirable.

Location

This role offers on-site parking and easy access to public transport options.