Temporary Customer Experience Advisor – Harrogate

Impression Recruitment Ltd.; Harrogate; On-site; GBP 17,000 - 21,000; Full time

Job summary

Impression Recruitment Ltd. is seeking a Temporary Customer Service Advisor in Harrogate to support the Customer Experience function.

You will handle inquiries across channels, assist customers through their journey, and help ensure enquiries are resolved quickly while delivering a high standard of service. This role offers 40 hours per week at £12.71 per hour with weekly pay, and the chance to gain valuable experience within a well‑established customer‑focused environment.

Qualifications

• Strong communication skills with a confident and professional approach.
• Previous customer service, contact centre or client facing experience.
• Ability to work effectively under pressure and manage competing priorities.
• Flexible approach.

Responsibilities

• Respond to customer enquiries and support with queries
• Manage complaints and customer concerns, escalating where appropriate
• Process, update and amend orders, customer details and returns in line with company procedures
• Provide accurate and efficient customer service within a fast paced environment

Skills

Strong communication skills

Customer service experience

Work under pressure

Flexible approach

Job description

Impression Recruitment Ltd. is seeking a Temporary Customer Service Advisor in Harrogate to support the Customer Experience function.

You will handle inquiries across channels, assist customers through their journey, and help ensure enquiries are resolved quickly while delivering a high standard of service. This role offers 40 hours per week at £12.71 per hour with weekly pay, and the chance to gain valuable experience within a well‑established customer‑focused environment.