Temporary Client Services Executive – Jewellery Brand (Hybrid)

LOUNGE; Metropolitan Borough of Solihull; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A vibrant jewellery start-up is seeking a Temporary Client Services Executive in Solihull, Birmingham. You will coordinate returns and exchanges while providing a personal and professional customer service. Ideal candidates are passionate about customer experience and jewellery, with experience in fashion. Confidence in technology and excellent written communication skills are essential. This role offers a unique opportunity to impact a growing brand on its mission to stand out in the jewellery industry.

Qualifications

• Experience in fashion is preferred.
• Extremely confident with technology and computer literate.
• Ability to communicate professionally with good grammar.

Responsibilities

• Co-ordinate returns and exchanges with customers.
• Manage simple monetary responsibilities for returns.
• Provide excellent customer service.
• Perform additional admin tasks as required.

Skills

Customer experience

Technology literacy

Attention to detail

Multitasking

Writing professional communications

Knowledge of consumer behaviour

Passion for Jewellery

Job description

A vibrant jewellery start-up is seeking a Temporary Client Services Executive in Solihull, Birmingham. You will coordinate returns and exchanges while providing a personal and professional customer service. Ideal candidates are passionate about customer experience and jewellery, with experience in fashion. Confidence in technology and excellent written communication skills are essential. This role offers a unique opportunity to impact a growing brand on its mission to stand out in the jewellery industry.