Temporary Christmas Staff

The Grand Hotel, Eastbourne; Eastbourne; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prestigious hotel in Eastbourne is seeking enthusiastic Food and Beverage Assistants to provide exceptional customer service during the holiday season. Responsibilities include serving food and beverages, assisting in set up for events, and ensuring high levels of guest satisfaction. Ideal candidates should be proactive, reliable, and able to work flexible hours. Experience in the food industry is a bonus, and training will be provided.

Qualifications

• Must have a passion for hospitality and willingness to learn.
• Previous experience in food and beverage preferred but not required.
• Must be reliable and able to work flexible hours.

Responsibilities

• Provide the highest level of service to all guests.
• Take food and beverage orders accurately.
• Assist in setting up lounge areas and restaurant functions.
• Follow all food hygiene and safety protocols.

Skills

Professional and friendly demeanor

Excellent interpersonal skills

Time management

Organizational skills

Basic food hygiene knowledge

Job description

Be part of something amazing this Christmas! We are seeking friendly, enthusiastic and efficient Food and Beverage Assistants with a passion for hospitality to join our team. As a Food and Beverage Assistant you will help ensure that our customers across our front of house operations enjoy a distinctly memorable experience by providing the highest standards of service and customer care and exceeding expectations whenever possible. Our food and beverage operations include Conference and Banqueting, Restaurant, Lounge, Bars and Room Service.

Gain fantastic experience in our beautiful 5 Star property and earn a little extra through our enhanced Christmas payment packages.

Package One

You must be available to work between 23 December – 1 January and must commit to working 70 hours during those days, including Christmas Day and New Years Eve. We will pay you £9.50 per hour (16–18 hours), £10.25 per hour (18–20 hours) or £12.25 per hour (21+ hours). If you complete all 70 hours a £1 bonus will be given for each hour worked.

Package Two

You must be available to work between 23 December – 1 January and must commit to working 90 hours during those days, including Christmas Day and New Years Eve. We will pay you £9.50 per hour (16–18 hours), £10.25 per hour (18–20 hours) or £12.25 per hour (21+ hours). If you complete all 90 hours a £1 bonus will be given for each hour worked.

Key Responsibilities

• Ensure all guests receive the highest level of service whilst being an ambassador for the hotel by promoting the hotel and its image.
• Gain knowledge of the hotel and our services and thereby maximise opportunities to inform our guests of the facilities the hotel and wider group can offer when asked.
• Ensure lounge restaurants, meeting rooms and functions are set up as required and assist at special events such as weddings, receptions and corporate events, carrying out cleaning duties each day as directed.
• Take food and beverage orders and relay them accurately, providing guests with information about menu items and allergens and, if required, make recommendations based on their personal preferences. Present and serve food and beverages to the highest standards ensuring guest satisfaction at all times.
• Follow all food hygiene and safety protocols at all times. Full training will be given in the standards that the hotel requires.

Key Attributes

• Must have a professional, friendly and approachable personality with excellent interpersonal skills in order to work well with colleagues and guests.
• Must have a smart appearance with care taken over personal presentation and workwear provided.
• Previous experience in the food and beverage industry is preferred, however training will be given. What is required is enthusiasm, dedication and a genuine passion for people with a willingness to learn about food and wine and be committed to providing the best possible customer service.
• Must be able to work in a fast‑paced dynamic environment, remaining calm and composed at all times.
• Excellent time management and organisational skills with the ability to prioritize tasks effectively.
• Must be reliable and able to work flexible hours including early mornings, evenings and weekends on a rota basis (8‑hour shift pattern).
• Due to the variety of rota start and finish times and our rural location having your own transport will be advantageous.
• A reasonable level of fitness in order to work an 8‑hour shift in a physically active role.

If you feel that you can rise to this challenge then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

Key Skills

• Bidding
• Fund Management
• Gallery
• Hotel Front Office
• Airlines
• Arabic

Employment Details

Type: Part‑Time
Experience: years (not specified)
Vacancy: 1