Temp Service Advisor – Auto Workshop with Bonus Scheme

Guest Motor Group; South Normanton; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Bonus Scheme

Increased holiday entitlement with дли

Job summary

Guest Motor Group, the UK’s largest Iveco and Fiat Professional dealer group, is seeking a Temporary Service Advisor at the South Normanton depot. You will be the main contact between customers and workshop teams, ensuring efficient service work and high levels of customer service.

The role requires excellent communication, strong organisational skills and experience in service-advisor or automotive administration. Kerridge/Keyloop DMS experience is advantageous.

Qualifications

• Experience in a service advisor, customer service or automotive administration role.
• Excellent customer service and communication skills.
• Able to work in a fast-paced environment and stay organised.

Responsibilities

• Prepare job cards and raise invoices per completed work and manufacturer guidelines.
• Answer incoming calls and handle customer enquiries.
• Manage service reception desk enquiries and updates.
• Liaise with workshop technicians on vehicle progress and repair requirements.
• Manage daily workshop workload to meet customer expectations.
• Book service and maintenance appointments.
• Arrange and monitor subcontracted work when required.
• Provide customers with updates, quotes and authorisation requests.
• Produce accurate estimates and service documentation.

Skills

Customer service

Communication

Organisational skills

Teamwork

Multitasking

Tools

Kerridge DMS

Keyloop DMS

Job description

Guest Motor Group, the UK’s largest Iveco and Fiat Professional dealer group, is seeking a Temporary Service Advisor at the South Normanton depot. You will be the main contact between customers and workshop teams, ensuring efficient service work and high levels of customer service.

The role requires excellent communication, strong organisational skills and experience in service-advisor or automotive administration. Kerridge/Keyloop DMS experience is advantageous.