Temp Inbound Banking CSR | Flexible Hours

Office Angels; Swindon; On-site; GBP 17,000 - 24,000; Full time

Job summary

Office Angels in Swindon is recruiting Inbound Banking Customer Service Advisors to join a government/public sector client on a temporary ongoing basis.

You will handle incoming calls, provide product information, assist with account queries and transactions, and ensure issues are resolved promptly while maintaining professional standards. The role offers a competitive hourly rate and flexible working days.

Qualifications

• Excellent communication skills, both verbal and written.
• Customer-centric approach with a passion to help customers.
• Experience in customer service, preferably in banking.

Responsibilities

• Answer inbound calls with professionalism and courtesy.
• Provide accurate information on banking products and services.
• Assist with account-related questions and transactions.
• Resolve issues to ensure a positive customer experience.

Skills

Excellent communication skills

Customer-centric approach

Banking product knowledge

Ability to handle inquiries under压力

Job description

Office Angels in Swindon is recruiting Inbound Banking Customer Service Advisors to join a government/public sector client on a temporary ongoing basis.

You will handle incoming calls, provide product information, assist with account queries and transactions, and ensure issues are resolved promptly while maintaining professional standards. The role offers a competitive hourly rate and flexible working days.