Hybrid Inbound Banking Advisor (12-Month Contract)

Search Consultancy; Swindon; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Comprehensive paid training

Hybrid working after training

Career development opportunities in/GB

Supportive team environment

Job summary

Search Consultancy is looking for an Inbound Customer Service Advisor in Swindon on a 12-month contract. You will handle everyday banking enquiries, delivering a friendly and efficient service while resolving issues at first contact.

Training is provided with full-time hours; office-based during training and hybrid working after completion. The role offers £14.56 per hour, weekly pay, and opportunities for development within the banking sector.

Qualifications

• Experience in customer service, preferably in contact centre or retail settings.
• Strong communication and listening skills.
• Ability to handle multiple systems and stay professional.

Responsibilities

• Handle inbound customer calls regarding general banking enquiries.
• Assist with account-related questions and updates.
• Support customers with online and mobile banking queries.
• Provide information on banking products and services.
• Update customer records accurately and adhere to regulations.

Skills

Customer service experience

Communication skills

Problem solving

Attention to detail

Empathy

Job description

Search Consultancy is looking for an Inbound Customer Service Advisor in Swindon on a 12-month contract. You will handle everyday banking enquiries, delivering a friendly and efficient service while resolving issues at first contact.

Training is provided with full-time hours; office-based during training and hybrid working after completion. The role offers £14.56 per hour, weekly pay, and opportunities for development within the banking sector.