Temp Customer Service Advisor - Fast-Paced, Office-Based

greenbean.vincere.io; Lancashire; On-site; GBP 15,000 - 22,000; Full time

Job summary

Greenbean.vincere.io is seeking an experienced Customer Service Advisor for an office-based role in Blackpool. This temporary full-time position offers a structured environment with a focus on delivering excellent customer service and efficient support to customers.

You will handle inbound enquiries, update records across multiple systems, and work with teammates to meet service standards. Training is provided and weekend work may be required.

Qualifications

• Minimum 1 year of contact centre experience.
• Excellent communication and listening skills.
• Strong computer literacy and ability to navigate multiple systems.
• Professional, positive, and customer-focused approach.
• Ability to remain calm and organized in a fast-paced environment.
• Flexible with changing business priorities.
• Ability to work both independently and as part of a team.

Responsibilities

• Be the first point of contact for customers and provide professional support.
• Handle inbound enquiries and assist with a range of requests.
• Aim to resolve queries at the first point of contact.
• Update customer records accurately across systems.
• Collaborate with colleagues to meet individual and team targets.
• Identify trends and feedback to support service improvements.
• Complete all mandatory training and comply with policies.

Skills

Contact centre experience

Excellent communication

Problem solving

Teamwork

Adaptability

Tools

CRM software

Job description

Greenbean.vincere.io is seeking an experienced Customer Service Advisor for an office-based role in Blackpool. This temporary full-time position offers a structured environment with a focus on delivering excellent customer service and efficient support to customers.

You will handle inbound enquiries, update records across multiple systems, and work with teammates to meet service standards. Training is provided and weekend work may be required.