Temp Customer Service Administrator – Data Entry & Support

Personnel Solutions (Midlands) Limited; Luton; Sur place; GBP 12 000 - 18 000; Plein temps

Résumé du poste

Personnel Solutions (Midlands) Limited in Luton is seeking a proactive Customer Service Agent to handle incoming enquiries by phone and email, deliver accurate data entry, and maintain up-to-date records. You will work Monday to Friday 8:30am–5pm with a 30-minute lunch, in a role expected to last at least 6 months, with opportunities to learn and develop in a supportive team.

Experience in admin or customer service preferred; strong communication and problem-solving skills are essential to

Qualifications

• Previous admin or customer service experience preferred.
• Accurate data entry with attention to detail essential.
• Clear communication and proactive problem-solving required.

Responsabilités

• Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database.
• Communicate effectively with customers to understand their needs and provide appropriate solutions.
• Collaborate with team members to streamline processes and improve service delivery.
• Analyse customer feedback and service data to identify areas for improvement.

Connaissances

Customer service

Data entry

Phone etiquette

Interpersonal communication

Team collaboration

Outils

Data entry software

Description du poste

Personnel Solutions (Midlands) Limited in Luton is seeking a proactive Customer Service Agent to handle incoming enquiries by phone and email, deliver accurate data entry, and maintain up-to-date records. You will work Monday to Friday 8:30am–5pm with a 30-minute lunch, in a role expected to last at least 6 months, with opportunities to learn and develop in a supportive team.

Experience in admin or customer service preferred; strong communication and problem-solving skills are essential to