Customer Service Administrator

Personnel Solutions (Midlands) Limited; Annesley; Presencial; GBP 14 000 - 21 000; Tempo parcial

Resumo da oferta

Personnel Solutions (Midlands) Limited in Annesley is seeking 2 Customer Service Administrators for a temporary-to-permanent position. The role involves general admin duties, data entry, and internal system management to support the client’s operations.

Hours vary: 7am-3:30pm, 8am-4:30pm, or 9am-5:30pm across 5 days out of 7, with weekend work required. Candidates should be computer literate, skilled with Microsoft Office, and capable of handling customer queries in a busy office environment.

Qualificações

• Experience working with and managing internal systems.
• Good knowledge of all Microsoft Office functions.
• Confident in speaking with customers over the phone.
• Ability to manage own time.
• Ability to work independently.
• Good organisational skills.

Responsabilidades

• Supporting office operations
• Data entry
• Keeping internal systems up to date
• Keeping customers up to date and answering queries
• Managing orders

Conhecimentos

Internal systems

MS Office

Telephone communication

Time management

Independent worker

Organisational skills

Descrição da oferta de emprego

Personnel Solutions are looking for 2 Customer Service Administrators to join our client based in Annesley, these roles are temporary to permanent.

The role is intended to support with an additional contract and will be general admin duties including data entry and internal system management.

Hours -

7am- 3.30pm

8am- 4.30pm

9am- 5.30pm

Shifts work 5 days over 7 which will include weekends therefore you MUST be available for weekend working.

Responsibilities

• Supporting office operations
• Data entry
• Keeping internal systems up to date
• Keeping customers up to date and answering queries
• Managing orders

Experience

• Experience working with and managing internal systems
• Good knowledge of all Microsoft Office functions
• Confident in speaking with customers over the phone
• Ability to manage own time
• Ability to work independently
• Good organisational skills

£12.71 per hour.

Successful candidates must be computer literate, be able to work in an open plan office, speak with customers and deal with complaints when needed and be able to work in a busy environment.

You must be available to start ASAP.