Telesales Team Leader — Uncapped Bonuses & Growth

Yell Ltd; Belfast City District; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

23 days' holiday

Opportunities to work with Google

Employee Assistance Programme with 24/

Flexible pension scheme

Exclusive employee discounts with top

Gold Award Incentive: Two-day luxury…

Uncapped Bonuses

Engaged Management Team

Proven Product Set

Vibrant Belfast Office Culture

Job summary

Yell Ltd in Belfast is hiring a Telesales Manager to lead a high-performing team of telesales consultants focused on winning new business and strengthening account management. You will coach, motivate, and drive performance in a fast-paced environment, delivering coaching, data-driven insights, and regular 1:1s to raise revenue and KPI performance.

This office-based role offers a competitive salary and generous benefits in a dynamic, growth-oriented company.

Qualifications

• Proven success as a high-performing Sales Manager in a telesales or B2B environment.
• Strong background in new business development and account management.
• Experience managing and motivating remote or office-based sales teams.
• Excellent communication, coaching and leadership skills.
• Data-driven mindset with ability to translate insights into actions.
• Energetic, inspirational, and resilient leader in a target-driven setting.

Responsibilities

• Lead, motivate, and develop a team of telesales consultants to meet revenue and KPI targets.
• Drive new customer acquisition through proactive contact strategies.
• Support consultants in account management and upsell/cross-sell opportunities.
• Deliver structured coaching, call listening, and regular 1:1s.
• Analyze performance data to identify opportunities and address improvements.
• Foster a positive, high-energy team culture focused on collaboration and achievement.
• Ensure compliance and call quality standards to deliver exceptional customer experiences.

Skills

Team leadership

Telesales

New business

Account management

Coaching

Data-driven

Communication

Job description

Yell Ltd in Belfast is hiring a Telesales Manager to lead a high-performing team of telesales consultants focused on winning new business and strengthening account management. You will coach, motivate, and drive performance in a fast-paced environment, delivering coaching, data-driven insights, and regular 1:1s to raise revenue and KPI performance.

This office-based role offers a competitive salary and generous benefits in a dynamic, growth-oriented company.