Telesales Team Leader – Belfast | Uncapped Bonuses

Yell; Belfast City District; Vor Ort; GBP 40.000 - 45.000; Vollzeit

Benefits dieser Stelle

23 days' holiday (rising with service)

Google partnership

Employee Assistance Programme

Flexible pension

Exclusive employee discounts

Algarve incentive trip

Uncapped bonuses

Belfast office culture

Zusammenfassung

Yell is recruiting a Telesales Manager to lead a high-performing team of consultants in Belfast. You will focus on winning new business while managing key accounts, coaching for performance, and driving ambitious targets in a fast-paced environment.

The role is office-based in Belfast, with a strong emphasis on coaching, collaboration, and achieving revenue goals. You will report to the Sales leadership and play a pivotal role in growth and customer success.

Qualifikationen

• Proven success as a high-performing Sales Manager, ideally in telesales or B2B.
• Strong background in new business development and account management.
• Experience managing and motivating remote or office-based sales teams.
• Excellent communication, coaching, and leadership skills with high emotional intelligence.
• Data-driven mindset with ability to translate insights into action.

Aufgaben

• Lead, motivate, and develop a team of telesales consultants to achieve and exceed monthly revenue and KPI targets.
• Drive new customer acquisition through proactive contact strategies.
• Support consultants in account management, ensuring existing clients receive world-class service and maximizing upsell/cross-sell opportunities.
• Deliver structured coaching, call listening, and regular 1:1s to improve skills, confidence, and results.
• Analyze performance data to identify opportunities, celebrate success, and address areas for improvement.
• Create a positive, high-energy team culture that values collaboration, development, and achievement.
• Ensure compliance and call quality standards are consistently met to deliver exceptional customer experiences.

Kenntnisse

Sales leadership

Telesales

Coaching

Account management

Data-driven

Communication

Tools

CRM software

Jobbeschreibung

Yell is recruiting a Telesales Manager to lead a high-performing team of consultants in Belfast. You will focus on winning new business while managing key accounts, coaching for performance, and driving ambitious targets in a fast-paced environment.

The role is office-based in Belfast, with a strong emphasis on coaching, collaboration, and achieving revenue goals. You will report to the Sales leadership and play a pivotal role in growth and customer success.