Telesales Executive

Travail Employment Group; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading organization in the scientific sector is seeking a Telesales Executive in Burgess Hill. The role involves engaging prospective customers, maintaining CRM records, and working towards KPIs in a supportive sales team. Ideal candidates should have prior experience in telesales or telemarketing, excellent communication skills, and a proactive attitude. Offering a competitive package with a base salary of £28,000 and OTE of £35,000, this permanent position provides opportunities for training, development, and genuine career progression.

Benefits

Free parking

Training and development provided

Staff discounts

Qualifications

• Previous experience in outbound telemarketing or telesales is highly desirable.
• Ability to educate customers on technical concepts.
• Experience in a customer engagement role would be beneficial.

Responsibilities

• Engage with customers who have expressed interest.
• Follow a script to prequalify prospective clients.
• Maintain and update CRM records with call notes.
• Collaborate with the sales team for seamless lead handover.
• Achieve KPIs for call volume and conversions.

Skills

Excellent communication skills

Proactive and results-oriented attitude

Familiarity with CRM systems

Ability to articulate technical concepts

Education

Degree preferred but not essential

Job description

Telesales Executive

28,000 basic with OTE of 35,000, Burgess Hill, Monday to Friday, 9am - 6pm (part time also available), Permanent, on-site parking, ongoing development opportunities.

The Role

We are seeking an enthusiastic and target-driven Outbound Telesales Executive / Telemarketer to join a market-leading client in their scientific field. This role plays a key part in engaging and qualifying prospective customers. Working within a small supportive sales team and reporting to the Sales Manager, you'll be at the forefront of early-stage client engagement.

• Engage with customers who have expressed an interest in the company, educating them on the science behind the services on offer
• Following a determined script to assess and prequalify prospective clients
• Guide clients through the process
• Maintain and update CRM records with detailed call notes
• Collaborate with the sales team to ensure seamless lead handover
• Achieve KPIs for call volume, conversions, and customer engagement
• Rotate with team members to provide emergency out-of-hours phone cover

Requirements

The ideal candidate will have excellent communication skills and a proactive, results-oriented attitude. Previous experience in outbound telemarketing, telesales, or a similar customer engagement role is highly desirable. Familiarity with CRM systems and the ability to articulate technical concepts to customers would be beneficial. A degree is preferred but not essential.

This role could suit someone who has worked as a Telemarketer, Telesales Executive, or Business Development Representative. It could be an ideal role for someone who has worked in a call centre, but is looking for a smaller environment.

Company Information

Our client is a leading organisation within the scientific sector, known for their innovative approach and dedication to excellence. They operate within a collaborative and professional environment that values customer care, continuous improvement, and staff development. With consistent growth and a strong reputation in their field, they offer genuine career progression opportunities for the right candidate.

Package

28,000 basic salary

OTE of 35,000 per year

Commission pay

Full-time and part time options available

Permanent position

Based in Burgess Hill

Free parking

Training and development provided

Staff discounts