Telesales Co-ordinator

Churchill Services; Great Notley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Company sick pay

Maternity and paternity leave support

Life assurance cover

GP access and wellbeing support

Volunteering days

Exclusive perks and discounts

Training and development

Wellbeing & Inclusion programs

Recognition and rewards

Job summary

We are looking for an enthusiastic, driven and organised Outbound Telesales Coordinator to join our growing Business Development team, working for a leading UK Facilities Management company. You’ll generate new business and develop relationships with prospective customers through proactive outbound calling.

As an Outbound Telesales Coordinator, you will make outbound calls to prospective and existing customers, identify new sales opportunities, arrange appointments and follow up on sales

Qualifications

• Experience in outbound telesales or cold calling.
• Ability to build rapport with customers over the phone.
• Comfortable managing high volume of calls and data entry.

Responsibilities

• Make outbound calls to prospective and existing customers to generate leads and sales.
• Identify new opportunities and book qualified appointments.
• Maintain accurate customer records in the CRM system.
• Work toward agreed call, lead generation and sales targets.
• Collaborate with the wider sales team to maximise opportunities.

Skills

Outbound calling

CRM systems

Relationship building

Communication skills

Target driven

Tools

CRM systems

MS Office

Job description

Location: Braintree, Essex
Salary: £28,000 per annum + commission

We are looking for an enthusiastic, driven and organised Outbound Telesales Coordinator to come and join our growing Business Development team, working for one of the largest UK Facilities Management companies.

You’ll play a key role in generating new business and developing relationships with prospective customers through proactive outbound calling.

As an Outbound Telesales Coordinator, you will:

• Make outbound calls to prospective and existing customers, building strong relationships and understanding their needs.
• Identify new sales opportunities and generate qualified leads, providing a professional and positive customer experience at every interaction.
• Arrange appointments and follow up on sales opportunities.
• Maintain accurate and up-to-date customer records on our CRM system.
• Work towards agreed call, lead generation and sales targets.
• Coordinate closely with the wider sales team to maximise opportunities.

As an Outbound Telesales Coordinator, you will have the following expertise and attributes:

• Confident, friendly and professional on the telephone.
• Comfortable making a high volume of outbound calls.
• Persuasive without being pushy, with excellent communication skills.
• Motivated by targets and achieving results.
• Organised, reliable and able to manage follow-ups effectively.
• A good listener who can quickly understand customer requirements.
• Comfortable using CRM systems and basic computer applications.
• Positive, resilient and able to handle objections professionally.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.

Keywords:

TelesalesTelesales CoordinatorOutbound SalesOutbound Call Centre