Outbound Telesales Coordinator

Churchill Group; Braintree; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Diversity & Inclusion program

Recognition program

Job summary

Churchill Group in the United Kingdom is seeking an enthusiastic Sales Advisor to make outbound calls to prospective and existing customers, build relationships, and identify opportunities.

You will arrange appointments, follow up on leads, maintain accurate CRM records, and work toward agreed call and sales targets, while collaborating with the wider team. This role is based in Braintree and requires a confident, resilient communicator with a customer‑led mindset.

Qualifications

• Experience making outbound calls and building relationships.
• Strong communication and interpersonal skills.
• Ability to meet and exceed sales targets.
• Proficient with CRM systems and data entry accuracy.
• Organised, reliable with effective follow-ups.
• Good listener who understands customer requirements.

Responsibilities

• Make outbound calls to prospective and existing customers, building strong relationships and understanding their needs.
• Identify new sales opportunities and generate qualified leads, providing a professional and positive customer experience at every interaction.
• Arrange appointments and follow up on sales opportunities.
• Maintain accurate and up-to-date customer records on our CRM system.
• Work towards agreed call, lead generation and sales targets.
• Coordinate closely with the wider sales team to maximise opportunities.
• Confident, friendly and professional on the telephone.
• Comfortable making a high volume of outbound calls.
• Persuasive without being pushy, with excellent communication skills.
• Motivated by targets and achieving results.
• Organised, reliable and able to manage follow-ups effectively.
• A good listener who can quickly understand customer requirements.
• Comfortable using CRM systems and basic computer applications.
• Positive, resilient and able to handle objections professionally.
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Skills

Outbound calls

Lead generation

CRM proficiency

Target driven

Telephone communication

Relationship building

Appointment setting

Data entry

Organization

Active listening

Objection handling

Tools

CRM system

Job description

• Make outbound calls to prospective and existing customers, building strong relationships and understanding their needs.
• Identify new sales opportunities and generate qualified leads, providing a professional and positive customer experience at every interaction.
• Arrange appointments and follow up on sales opportunities.
• Maintain accurate and up-to-date customer records on our CRM system.
• Work towards agreed call, lead generation and sales targets.
• Coordinate closely with the wider sales team to maximise opportunities.
• Confident, friendly and professional on the telephone.
• Comfortable making a high volume of outbound calls.
• Persuasive without being pushy, with excellent communication skills.
• Motivated by targets and achieving results.
• Organised, reliable and able to manage follow-ups effectively.
• A good listener who can quickly understand customer requirements.
• Comfortable using CRM systems and basic computer applications.
• Positive, resilient and able to handle objections professionally.
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.