Telesales & Business Growth Specialist

Howdens; Ilford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Bonuses and depot incentives

Pension plan

12% company contribution

32 days annual leave (incl. bank hols)

Staff discount

Share scheme

40 hour working week

No evenings or Sundays

Virtual GP and wellbeing support

Strong team culture

Job summary

Howdens Joinery is a highly successful FTSE 100 business, with depots nationwide and a strong local presence. We are seeking a Business Developer to grow your local depot by speaking to customers face to face and on the phone, building relationships and driving spend by understanding what your customers need.

You’ll generate leads, arrange appointments, and work closely with Kitchen Sales Designers and Territory Sales Representatives to convert conversations into opportunities and opportunities

Qualifications

• Confident communicator who is comfortable speaking to customers on the phone and face to face.
• Enjoy building relationships and turning conversations into opportunities.
• Commercially minded, with a focus on driving sales and adding value.
• Self-motivated, positive and proactive.
• Organised and reliable, able to manage customer activity and keep track of pipelines.
• Comfortable working to call targets and activity levels.
• Experience in telesales, account management or a customer focused role is helpful.

Responsibilities

• Calling existing trade customers to build long term relationships and grow future business
• Using customer data to spot inactivity and bring accounts back on track
• Managing a targeted customer list and achieving daily call activity levels
• Keeping up to date with customer projects to identify opportunities to add value and drive repeat business
• Arranging surveys and appointments for our Kitchen Sales Designers
• Promoting products, offers and events to keep customers engaged
• Supporting administration, including invoicing and general depot tasks
• Working closely with the wider team to help the depot hit its targets and deliver great service

Skills

Confident communicator

Relationship building

Commercial mindset

Self-motivated

Organised

Target-driven

Telesales / account management

Job description

Howdens Joinery is a highly successful FTSE 100 business, with depots nationwide and a strong local presence. We are seeking a Business Developer to grow your local depot by speaking to customers face to face and on the phone, building relationships and driving spend by understanding what your customers need.

You’ll generate leads, arrange appointments, and work closely with Kitchen Sales Designers and Territory Sales Representatives to convert conversations into opportunities and opportunities