Telematics Account Growth Director

Radius; Crewe; On-site; GBP 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Car allowance

Family private medical cover

25 days holiday + bank holidays

Pension plan

Life assurance

Employee assistance programme

Help@Hand wellness

Job summary

Radius in Crewe is seeking an experienced Director of Account Management to own the Telematics UK customer portfolio. You will balance leadership of a 50-person team with hands-on management of key relationships, shaping retention and growth strategies across strategic accounts.

You will drive revenue through cross-selling and upselling, reporting on performance, and coordinating cross-functional efforts with Sales, Operations and Customer Success.

Qualifications

• Led and developed a team within Account Management, Customer Success or Sales, setting objectives and managing performance.
• Proven track record in retention, revenue growth or commercial performance targets.
• Managed strategic B2B relationships with senior or C-suite stakeholders.
• Applied account growth, customer lifecycle or retention methodologies to a portfolio.
• Coordinated work across multiple functions (Sales, Operations, Customer Success) to deliver a shared outcome.

Responsibilities

• Set and run the retention and growth strategy for the Telematics UK portfolio.
• Drive revenue growth through cross-selling and upselling; build a pipeline within existing customers.
• Lead, coach and performance-manage a team (50 FTE) against commercial goals.
• Personally manage a set of strategic accounts with executive-level relationships.
• Oversee account reviews, profitability, and reporting on performance and forecasts.

Skills

Team leadership

Account management

C-suite relationships

Cross-functional collaboration

Strategic growth

Job description

Radius in Crewe is seeking an experienced Director of Account Management to own the Telematics UK customer portfolio. You will balance leadership of a 50-person team with hands-on management of key relationships, shaping retention and growth strategies across strategic accounts.

You will drive revenue through cross-selling and upselling, reporting on performance, and coordinating cross-functional efforts with Sales, Operations and Customer Success.