Telematics Account Growth Director

Radius Limited; Crewe; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Family private medical cover

Pension plan

Life assurance

EV salary sacrifice

Employee assistance programme

Wellness and healthcare support

Cycle to work scheme

Job summary

Radius is seeking a Director of Account Management for Telematics UK in Crewe to lead a high-impact portfolio. You will own retention and growth, manage a 50-strong team, and develop executive relationships with key customers while reporting to the Sales Director.

This role combines strategic leadership with hands-on account management to maximise revenue and customer success. You'll drive cross-selling, pipeline development, and oversee profitability, reviews, and forecasts, ensuring alignment

Qualifications

• Has led and developed a team within Account Management, Customer Success or Sales, including setting objectives and managing performance
• Can show results against retention, revenue growth or commercial performance targets in a previous role
• Has managed strategic B2B customer relationships, including direct contact with senior or C-suite stakeholders
• Can explain how they have applied account growth, customer lifecycle or retention methodologies to a portfolio of accounts
• Has coordinated work across two or more functions, such as Sales, Operations or Customer Success, to deliver a shared customer outcome

Responsibilities

• Setting and running the retention and growth strategy for the Telematics UK customer portfolio
• Driving revenue growth through cross-selling and upselling, and building a pipeline within the existing customer base
• Leading, coaching and performance-managing your team (50 FTE)against commercial objectives
• Personally managing a set of strategic accounts, including relationships at executive and C-suite level
• Overseeing account reviews, profitability, and reporting on performance and forecasts to the Sales Director

Skills

Team leadership

Account management

Retention strategy

Cross-selling

B2B engagement

Job description

Radius is seeking a Director of Account Management for Telematics UK in Crewe to lead a high-impact portfolio. You will own retention and growth, manage a 50-strong team, and develop executive relationships with key customers while reporting to the Sales Director.

This role combines strategic leadership with hands-on account management to maximise revenue and customer success. You'll drive cross-selling, pipeline development, and oversee profitability, reviews, and forecasts, ensuring alignment