Telecom Provisioning & Support Assistant (Hybrid)

The Green Recruitment Company; Scotland; Hybrid; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Great company benefits

Job summary

A growing Telecommunications business in Scotland is looking for a Customer Support and Provisioning Administrator. This hybrid remote role involves supporting customers, processing orders, and maintaining records. Candidates should have customer service experience and excellent communication skills. The position offers a salary of £25,000 and opportunities for growth within the telecommunications field.

Qualifications

• Experience working within a customer service role, preferably in telecoms.
• Ability to communicate effectively with excellent telephone manners.
• Self-motivated and enthusiastic.

Responsibilities

• Serve as the main point of contact for customer enquiries.
• Assist Provisioning Coordinator in processing customer orders.
• Maintain accurate customer records in company CRM.

Skills

Customer service experience

Strong written communication

Attention to detail

Numerical skills

Team player

Education

SCQF Level 5 in English and Maths

Tools

CRM systems

Office 365

Job description

A growing Telecommunications business in Scotland is looking for a Customer Support and Provisioning Administrator. This hybrid remote role involves supporting customers, processing orders, and maintaining records. Candidates should have customer service experience and excellent communication skills. The position offers a salary of £25,000 and opportunities for growth within the telecommunications field.