Techno Functional Consultant L2

Wipro Technologies; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology consulting firm in the UK is seeking an experienced ServiceNow manager to lead delivery engagements in their Risk and Security Operations practice. Ideal candidates will have 6-10 years managing ServiceNow implementations, demonstrating excellent communication and leadership within a consulting environment. Responsibilities include managing implementation projects, developing solution offerings, and ensuring delivery excellence. This role requires strong expertise in ServiceNow Risk and SecOps solutions.

Qualifications

• 6-10 years of experience managing ServiceNow implementation teams.
• Knowledge of ServiceNow Risk and/or SecOps solutions.
• Experience in a consulting environment.

Responsibilities

• Develop solution offerings for client sales discussions.
• Manage implementation engagements as a subject matter specialist.
• Document client requirements in ServiceNow implementation.

Skills

ServiceNow Risk & SecOps

Excellent communication

Leadership

Problem-solving

Analytical skills

Education

ServiceNow certifications

CISSP

CISA

CISM

Job description

Job Overview

We are looking for an experienced ServiceNow manager to join our ServiceNow Risk and Security Operations practice to lead delivery engagements, including go-to-market activities, solution development and supporting client implementation projects. The ideal candidate will have a strong understanding of ServiceNow Risk & SecOps and have experience in planning and executing implementation projects. Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as Trusted Partners for our customers most complex solutions, designed to ensure that they can rapidly realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions. While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to serve as an engagement manager on ServiceNow implementation projects, building trusted relationships with client stakeholders, and providing guidance on best practices for risk and secops programs. Additionally, the candidate should be able manage technical delivery resources, including translating business use cases into ServiceNow implementation requirements, and ensuring overall delivery excellence.

Key Responsibilities

• Develop solution offerings and participate in go-to-market activities (e.g., client sales discussions, webinars, etc.)
• Manage implementation and run‑state engagements as a ServiceNow Risk & SecOps subject matter specialist, responsible for coordinating the delivery team and interfacing with client stakeholders
• Gather and document client requirements as part of a ServiceNow implementation project
• Ensure delivery excellence, aligned to ServiceNow Risk and Security Operations practice expectations
• Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions

Qualifications

• Minimum of 6 – 10 years of experience managing ServiceNow Risk and SecOps implementation teams
• Knowledgeable of ServiceNow Risk and/or SecOps solutions (e.g., Third Party Risk Management, Integrated Risk Management, Business Continuity Management, Vulnerability Response, Security Incident Response, AI Control Tower, etc.)
• Excellent communication and leadership skills
• Understanding of security and compliance regulations and best practices
• Strong problem‑solving and analytical skills
• Experience working in a consulting environment

Preferred Qualifications

• Experience working with an integrated global team
• Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM)
• ServiceNow certifications or accreditations

Mandatory Skills

• ServiceNow – GRC
• Experience: 8 – 10 Years

Company Overview

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world.

Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.