Technical Support Engineer - Medical Pathology (Hybrid)

TRS Consulting; England; Híbrido; GBP 39.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent Benefits Package

Descripción de la vacante

TRS Consulting is seeking a technically motivated Technical Support Engineer for Medical Pathology Analysers in the United Kingdom. The role offers a hybrid working arrangement with two days at home and three in the office, and an overall earnings package of £43,500 including a £6,000 bonus.

The successful candidate will provide first-line technical support, assist customers with issues on diagnostic analysers, and guide users through troubleshooting via calls and video sessions.

Formación

• Engineering/electronics/science background at ONC level or higher.
• Field service experience training provided.

Responsabilidades

• Providing technical support and first line technical fixes via telephone and connectivity tools.
• Assisting customers with issues on medical diagnostic analysers.
• Guiding users through troubleshooting via phone and video calls.
• Escalating unresolved issues to Field Service Engineering.

Educación

Engineering / Electronics / science (ONC level or equivalent)

Descripción del empleo

TRS Consulting is seeking a technically motivated Technical Support Engineer for Medical Pathology Analysers in the United Kingdom. The role offers a hybrid working arrangement with two days at home and three in the office, and an overall earnings package of £43,500 including a £6,000 bonus.

The successful candidate will provide first-line technical support, assist customers with issues on diagnostic analysers, and guide users through troubleshooting via calls and video sessions.