Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Leeds; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company based in Leeds is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400. The ideal candidate will have over 5 years of tech support experience and strong skills in troubleshooting across Linux and Windows environments. This role offers remote work opportunities and involves direct client interaction, providing vital support to high-profile clients like NASA and Tesla.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Represent the client as the first point of contact.
• Assist customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Leeds, West Yorkshire

Client:

Hawksworth

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Responsibilities include:

1. Representing our client as the first point of contact
2. Assisting customers by demonstrating expertise in IBM iSeries or AS/400
3. Diagnosing and troubleshooting performance and integration issues

Required skills:

1. 5+ years in tech support
2. Experience with Linux and Windows servers
3. Basic networking and shell scripting skills

Preferred:

1. Hands-on experience with PHP-related technologies

If you are interested and meet the requirements, please send your CV via this platform or email to [e-mail]. After an initial call, I will provide the full position description and discuss the company in more detail.

Note: If you do not hold a passport for the country of the vacancy, you may need a work permit. Please check our blog for more information.

All applications should be made via the 'Apply now' button. Do not provide bank or payment details during application.

Created on 26/06/2025 by JR United Kingdom