Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Bradford; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400. This role involves troubleshooting issues and providing excellent customer service in a fully remote environment. Candidates should have over 5 years of technical support experience and familiarity with Linux and Windows servers.

Qualifications

• 5+ years in technical support required.
• Experience with Linux and Windows servers needed.
• Basic networking and shell scripting skills preferred.

Responsibilities

• Representing the client as the first point of contact.
• Diagnosing and troubleshooting performance and integration issues.
• Assisting customers with expertise in IBM iSeries or AS/400.

Skills

Technical Support

Linux

Windows Servers

Basic Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Bradford

Client: Hawksworth

Location: Bradford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company specializing in DevOps, version control, and security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, used by organizations including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Required skills:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested in joining a global engineering/software company with impressive clients, please send your CV here or via email to [emailprotected]. After a call, we will provide the full position description and discuss the company in more detail.

Thank you for reading our advert. We look forward to speaking with you soon.