Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Wakefield; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company is hiring a Technical Support Engineer, specialized in IBM iSeries or AS/400 environments. This remote role involves providing expert technical support and troubleshooting for renowned clients like NASA. Candidates should have over 5 years in tech support with experience in Linux and Windows servers.

Qualifications

• 5+ years in technical support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Provide technical support for the client's environment.
• Diagnose and troubleshoot performance and integration issues.
• Represent the client as the first point of contact.

Skills

Troubleshooting

Technical Support

Linux

Windows

Networking

Shell Scripting

Job description

Social network you want to login/join with:

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Wakefield

Client:

Hawksworth

Location:

Wakefield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, trusted by organizations including NASA, with a wide range of innovative solutions.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla, then send your CV via this platform or by email to [emailprotected].

After an initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.