Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Manchester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer with expertise in IBM iSeries or AS/400 to join their team. In this fully remote role, you will provide technical support for their clients, with an opportunity to work with renowned companies like NASA and Samsung. The ideal candidate will have over 5 years of experience in tech support and skills in both Linux and Windows servers.

Qualifications

• 5+ years in tech support required.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills needed.

Responsibilities

• Represent our client as the first point of contact.
• Assist customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical support

Troubleshooting

Basic networking

Shell scripting

Experience with Linux servers

Experience with Windows servers

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Manchester

Client: Hawksworth

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Responsibilities include:

• Represent our client as the first point of contact
• Assist customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Required skills:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested in joining a global engineering/software company with impressive clients, please send your CV here or via email to [emailprotected]. After an initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.