Technical Support Engineer

Rise Technical Recruitment Limited; Newcastle upon Tyne; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading manufacturing company in Newcastle is seeking a Technical Support Engineer to join their expanding team. The role involves providing external technical support and maintaining software, suited for candidates with an IT or Software background. This permanent position offers significant training, benefits, and a clear path for progression within the company.

Benefits

Training opportunities

Career progression

Benefits package

Qualifications

• Background in IT, Software, or Computer Science is ideal.
• Experience with external client support is beneficial.
• Training and development opportunities available.

Responsibilities

• Provide external and customer technical support.
• Setup and maintain product software.
• Occasional travel to customer sites for support.

Skills

Software Support

IT Support

Technical Support

Education

IT / Software / Computer Science background

Job description

Technical Support Engineer

£35,000 - £40,000 + Training + Progression + Benefits

Newcastle (Commutable from: Gateshead, Sunderland, Washington, Consett, Chester-le-Street, Cramlington, Hexham)


Do you have Software and IT Support experience, looking to work for a globally renowned manufacturer offering full training across a range of modern systems?

This is a highly varied role, where you will work within multiple departments, have a clear progression plan and be provided a range of benefits.

This company trade as specialists in their industry supplying a high quality Engineering product into a variety of sectors. Due to recent expansion a new role is available.

In this Monday - Friday days based role, you will be based from their head office with occasional travel to customer sites. You will primarily be responsible for external support on the integration and maintenance of software.

This position would suit an IT, Software or Computer Science specialist, looking for a stable permanent role with a rapidly growing business offering technical development and progression.


The Role:

• External and Customer Technical Support.
• Setting up, maintaining product software.
• Monday - Friday days based with occasional travel.

The Person:

• IT / Software / Computer Science background.
• Happy to work with external clients.
• Commutable to Newcastle.