Technical Support and Training

Sunbelt Rentals UK & Ireland; Livingston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading equipment rental provider in Livingston is looking for a training specialist to deliver training and provide technical support. You'll tailor training content to customer needs and collaborate closely with our sales team to enhance customer satisfaction. The role offers competitive benefits, including generous holidays, life assurance, and a great pension scheme.

Benefits

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Great company pension scheme

Responsibilities

• Deliver training courses at customer sites or training centres.
• Plan, prepare and tailor training content based on customer needs.
• Provide technical support remotely and on site using problem-solving skills.

Job description

Are you ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.

Responsibilities

• Deliver training courses at customer sites or at one of our nationwide Survey Training Centres.
• Plan, prepare and tailor training content based on customer needs and equipment requirements.
• Work confidently with multiple manufacturers including Leica, Trimble, and Topcon.
• Provide Technical Support remotely and on site, using strong problem-solving skills to ensure customer satisfaction.
• Support the Sales Team by providing technical expertise during customer demonstrations, product evaluations, and pre‑sales discussions.
• Assist with generating and qualifying leads through technical conversations, customer visits, and product demos.
• Prepare technical documentation, equipment specifications, and solution proposals to support sales activities.
• Attend industry exhibitions, trade shows, and Demo Days, representing the company and supporting sales engagement.
• Collaborate closely with internal teams to share market feedback, customer insights, and product performance information.
• Act as a key part of a dynamic team and contribute actively in team meetings.
• Be willing to travel and stay away from home when required.

Benefits

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.