Technical Solutions Consultant: Identity & Integration Expert

LexisNexis Risk Solutions; St Athan; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Generous holiday allowance with the \u

Health screening

Life Assurance

Access to a competitive contributory/p

Save As You Earn share option scheme

Travel Season ticket loan

Electric Vehicle Scheme

Optional Dental Insurance

Maternity, paternity and shared \u

Employee Assistance Programme

RECARES days, giving you time to 

Access to employee resource groups

Access to extensive learning and dev

Perks at Work discounts

Job summary

LexisNexis Risk Solutions is seeking a Technical Solutions Consultant to implement identity products across multiple delivery channels and provide 3rd level client support. You will translate business challenges into practical, data-driven solutions while engaging with Sales, Product, and Technology teams.

The role requires strong technical acumen across C#, Windows Server, SQL Server, HTML, XML, Web Services, and related toolkits, with a focus on customer success and revenue growth.

Qualifications

• BA/BS degree or equivalent experience in a related field.
• Advanced oral and written communication skills; must be able to communicate technical concepts to both technical and non-technical audiences.
• Advanced-level ability to deliver client presentations and performance analysis.
• Ability to work independently, with strong time management skills.

Responsibilities

• Provide technical integration and consulting services directly to external clients, sales teams, and support colleagues.
• Share product knowledge, best practices, and technical examples with customers to advance implementation completion.
• Use data quality concepts to conduct in-depth analysis of customer pain points and apply problem-solving skills to determine root cause of issues.
• Collaborate with, engage and elevate to appropriate resources when necessary to get issues addressed. Own correspondence with the customer until issue is resolved.
• Provide installation, implementation and configuration support, while keeping implementation project plans up to technical presentations and product demonstrations, communicate technical terms to internal and external clients of varying levels of technical understanding.
• Utilize technical expertise to provide 3rd level support for customers.

Skills

C#

Windows Server

SQL Server

HTML

XML

Web Services

Communication

Presentations

Independent work

Education

BA/BS degree or equivalent experience

Tools

SoapUI

.NET

JavaBeans

SQL Server

Job description

LexisNexis Risk Solutions is seeking a Technical Solutions Consultant to implement identity products across multiple delivery channels and provide 3rd level client support. You will translate business challenges into practical, data-driven solutions while engaging with Sales, Product, and Technology teams.

The role requires strong technical acumen across C#, Windows Server, SQL Server, HTML, XML, Web Services, and related toolkits, with a focus on customer success and revenue growth.