Identity Solutions Consultant - Technical & Integration

Talent Octopusventures; Cardiff, Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health screening

Private medical benefits

Pension scheme

Travel season ticket loan

Life Assurance

Employee discounts via Perks at Work

Job summary

LexisNexis Risk Solutions in the UK seeks a Technical Solutions Consultant to implement identity products through XML, Web Services and hosted applications, while supporting third-level escalation to drive client revenue.

You will work with Sales, Product and Support teams to translate business challenges into practical, data-driven solutions and deliver technical consultations that enhance customer outcomes.

Qualifications

• BA/BS degree or equivalent experience in a related field.
• Advanced oral and written communication skills; must be able to communicate technical concepts to both technical and non-technical audiences.
• Ability to work independently, with strong time management skills.
• Advanced-level consultative skills with the ability to collaborate and to explore options, to demonstrate and to effectively use active listening skills to understand client needs.
• Working knowledge of C#, Windows Server, SQL Server, HTML, XML, Web Services, and other Internet-based technologies.
• Experience with Web Service toolkits (e.g., SoapUI, Microsoft .NET, JavaBeans).

Responsibilities

• Provide technical integration and consulting services directly to external clients, sales teams, and support colleagues.
• Share product knowledge, best practices, and technical examples with customers to advance implementation completion.
• Use data quality concepts to conduct in-depth analysis of customer pain points and apply problem-solving skills to determine root cause of issues.
• Collaborate with, engage and elevate to appropriate resources when necessary to get issues addressed. Own correspondence with the customer until issue is resolved.
• Provide installation, implementation and configuration support, while keeping implementation project plans up to date.
• Through technical presentations and product demonstrations, communicate technical terms to internal and external clients of varying levels of technical understanding.
• Utilise technical expertise to provide 3rd level support for customers.
• Perform duties as reasonably assigned.

Skills

C#

Windows Server

SQL Server

HTML

XML

Web Services

SoapUI

.NET

JavaBeans

Communication skills

Education

BA/BS degree or equivalent

Tools

SoapUI

Microsoft .NET

JavaBeans

Job description

LexisNexis Risk Solutions in the UK seeks a Technical Solutions Consultant to implement identity products through XML, Web Services and hosted applications, while supporting third-level escalation to drive client revenue.

You will work with Sales, Product and Support teams to translate business challenges into practical, data-driven solutions and deliver technical consultations that enhance customer outcomes.