Technical Sales Administrator

KHR - Recruitment Specialists; Aylesford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the manufacturing sector is looking for a Technical Sales Administrator in Aylesford. The role involves providing exceptional customer service, managing orders, and ensuring timely processing. Ideal candidates will have experience in administrative roles, excellent communication skills, and proficiency in Microsoft Office.

Qualifications

• 1-2 years experience in an administrative role, preferably in manufacturing.
• Proven track record of delivering high-quality customer service.

Responsibilities

• Handle customer enquiries and provide accurate quotations.
• Track customer orders through to completion and manage deliveries.

Skills

Communication

Customer Service

Attention to Detail

Tools

Microsoft Office

Job description

Technical Sales Administrator

Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent.

This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.

As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders.

You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.

Responsibilities

1. Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
2. Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
3. Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
4. Track customer orders through to completion, ensuring timely processing and invoicing
5. Arrange and manage customer deliveries, providing support to other relevant departments as needed

Requirements

• 1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
• Excellent communication skills, with experience in phone-based customer interaction
• Proven track record of delivering high-quality customer service
• Proficiency in Microsoft Office packages, particularly Word and Excel
• Ability to work accurately under pressure and prioritise workload effectively
• Strong attention to detail

Hours for this role are Monday to Friday, 8:30 am - 5:00 pm.

At KHR, we ensure your CV is well-presented, free of errors, and up-to-date before submission. If you wish to highlight specific skills or qualifications, include a cover letter or a preface page, which can be formatted differently.

If your CV contains heavy graphics, please also submit a clean Word version.

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