Technical Sales Account Manager- UK

Knight Optical; Harrietsham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading optical solutions provider in the UK is looking for a Technical Sales Account Manager to build and maintain customer relationships while meeting sales targets. The role involves consulting on product sourcing, ensuring customer satisfaction, and generating new business opportunities. Ideal candidates will have technical sales experience and a keen interest in science and technology. This position offers a competitive salary DOE, benefits including private healthcare, and an uncapped bonus scheme.

Benefits

23 days of starting holiday plus bank holidays

Company pension scheme

Company sickness pay

Uncapped bonus scheme

Private healthcare through BUPA

Qualifications

• Sales experience and/or customer service experience within a technical industry.
• Keen interest in science and technology.
• Willing team member.

Responsibilities

• Receive and act upon technical and pricing enquiries.
• Consult with customers and technical staff to ensure appropriate products are sourced.
• Follow up live quotations with customers.
• Keep regular contact with key accounts.
• Monitor personal order pipeline and report weekly.

Skills

Knowledge of Word

Knowledge of Excel

Excellent communication skills

Excellent, friendly telephone manner

Good organisation skills

Good sales skills

Good attention to detail

SAP

Education

Degree in science or technical discipline

Job description

Technical Sales Account Manager- UK

The Technical Sales Account Manager builds and maintains relationships with existing customers through regular communication and excellent customer service. Tasks include meeting and exceeding sales targets, increasing their knowledge of the customer industry and sector, ensuring the highest levels of customer care, always providing technical knowledge and professional advice. Growing Knight Optical’s customers spend through new business practices and sector orientated research

Responsibilities

• Receive and act upon technical and pricing enquiries received by phone and email and via website.
• Consult with customers and Knight Optical technical staff to ensure the appropriate product is sourced and quoted for.
• Consult with suppliers and Knight Optical technical staff to provide the customer with an appropriate quotation.
• Routinely follow up live quotations with customers.
• Keep regular contact with key accounts to ensure continuity and growth of business and service.
• Establish and maintain contact with new customers with a view to increased business growth.
• Research new opportunities for Knight Optical to gain sector growth and new business sales.
• Keep customers informed of the status of outstanding orders.
• Inform customers of delivery shipment as orders become ready.
• Follow up recent orders to ensure customer satisfaction and ascertain future orders.
• Follow up customer visits to the website.
• Monitor personal order pipeline and report to line manager weekly.

Salary

DOE

Location

Knight Optical (UK) Ltd, Roebuck Business Park, Harrietsham, Kent, ME17 1AB

Hours of work

Monday – Thursday 08.30am – 5.00pm; Friday 08.30am- 3.00pm

Benefits

• 23 days of starting holiday plus bank holidays
• Company pension scheme
• Company sickness pay
• Uncapped bonus scheme
• Private healthcare through BUPA

Key Performance Indicators

• Order intake
• New business achieved
• Call / activity levels
• Sales opportunity levels
• Quotation levels

Relevant Qualifications

• Sales experience and / or customer service experience within a technical industry.
• Degree in science or technical discipline an advantage.
• Keen interest in science and technology
• Willing team member

Key Skills Required

• Knowledge of Word and Excel.
• Excellent communication skills.
• Excellent, friendly telephone manner.
• Good organisation skills.
• Good sales skills.
• Good attention to detail.
• SAP (training given but previous experience an advantage).

Apply Now