Technical Project Manager

Motorola Solutions, Inc.; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global technology leader is seeking a Technical Project Manager primarily remote, with occasional travel to the UK. You will manage the deployment of the Guardian Suite and serve as the main contact for technical issues. The ideal candidate should hold a degree in Computing Science and have substantial experience in managing software delivery to key customers. Excellent communication skills and Agile project management knowledge are essential. Competitive salary and benefits offered.

Benefits

Competitive salary and bonus schemes

Two weeks additional pay per year

25 days holiday + bank holidays

Defined contribution pension scheme

Private medical insurance

Employee stock purchase plan

Flexible working options

Life assurance

Enhanced maternity and paternity pay

Career development support

Employee health and wellbeing support

Corporate social responsibility initiatives

Qualifications

• Degree in Computing Science or relevant field.
• Experience managing large and complex software solutions.
• Proven experience in customer requirement management.
• Excellent leadership skills to motivate virtual teams.
• Strong written and verbal communication skills.
• Technical experience for managing complex software issues.

Responsibilities

• Capture and document customer requirements including business process analysis.
• Produce a solution design and agree with customer.
• Manage the development and testing of the solution.
• Ensure deployment and customer sign-off of the solution.
• Maintain project documentation and plan.
• Manage customer relationships through remote and on-site engagement.

Skills

Customer requirements management

Agile project management

Leadership of virtual teams

Communication skills

Technical issue management

Education

Degree in Computing Science or equivalent experience

Tools

Project management software

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command centre software, enabling collaboration in more powerful ways.

At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Control Room and Mobilisation Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts.

As our solution has grown from a small star‑tup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. We are building new products to increase the safety and efficiency of emergency response agencies, and ultimately to help our customers save lives.

Job Description

This role is primarily remote with occasional travel to Motorola offices across the UK as well as frequent travel to customer sites. The Technical Project Manager (TPM) will oversee all aspects of the deployment of a Motorola Solutions Guardian Suite of Control Room and Mobile Products to a strategically important customer(s). The TPM will be the primary point of contact with the customer in relation to all deployment and technical issues and will manage any backup resources required in support of these activities. The TPM is a subject‑matter expert who uses their technical background to bridge the gap between the operational and technical side of delivery, guiding the delivery strategy and communicating it to the development team.

Responsibilities

• Capturing and documenting customer requirements, including business process analysis and technical analysis.
• Producing a solution specification/design and agreeing this with the customer.
• Producing a resourced project plan and agreeing this with the customer.
• Managing the development and testing of the solution in alignment with the agreed project plan.
• Deployment and customer sign‑off of the solution.
• Creation and maintenance of the overall project plan and all associated documentation (RAID log, RFCs, requirements documents, contract changes, finance).
• Effectively managing customer relationships via remote and on‑site engagement.
• Managing internal and external resources and stakeholders to ensure tasks are completed inline with project timescales.
• Operational leadership and coordination of an agile Delivery Team (business analysts and QA engineers) appointed to assist the TPM.

Qualifications

• A formal qualification (Degree) in Computing Science or equivalent experience.
• Experience of managing the delivery of large and complex software solutions to major customers.
• Proven experience in managing customer requirements.
• Proven leadership and motivation of virtual teams.
• Excellent communication skills both written and verbal.
• Technical experience sufficient to manage and convey issues relating to complex software issues.
• Knowledge of AGILE Project management principles – with certification or working towards certification.
• Experience of software deployment to UK bluelight (police and fire) agencies is highly desirable.
• Experience of UK bluelight (police and fire) Control Room operations is highly desirable.

Benefits

• Competitive salary and bonus schemes.
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement + bank holidays.
• Attractive defined contribution pension scheme.
• Private medical insurance.
• Employee stock purchase plan.
• Flexible working options.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support (EAP, wellbeing guidance etc).
• Carbon neutral initiatives / goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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