Technical Parts Support Operator

Outlier AI; Remote; GBP 40,000 - 60,000; Full time

Job summary

A specialist machinery manufacturer in the UK is seeking a Technical Parts Support Operator to optimize and install heavy equipment. This role includes customer training and providing technical support, along with performance monitoring of product lines. Ideal candidates should have NVQ Level 2 or equivalent, exceptional operational and communication skills. The position requires flexibility for extensive travel across the UK, offering full-time hours and an attractive remuneration package.

Benefits

Attractive remuneration package

Generous holiday allowance

Pension plan

Opportunities for career progression

Qualifications

• Flexibility for extensive UK wide travel.
• Ability to work independently while contributing to team dynamics.
• Knowledge of modern IT systems.

Responsibilities

• Customer installation & training of new and used heavy equipment.
• Performance monitoring and optimisation of product lines.
• Provide technical support to customers.
• Operator coaching and delivery of training.
• Marketing and demonstrations of machinery.

Skills

Exceptional operational skills

Excellent customer service skills

Technical aptitude

Communication skills

Education

NVQ Level 2 or equivalent

Job description

Overview

We are now looking for a Technical Parts Support Operator to join this specialist machinery manufacturer. The prime responsibility of this role will be the optimisation and installation of specialist heavy equipment and the supply of technical support and training to customers in the UK.

Key Responsibilities

• Customer installation & training of new and used heavy equipment.
• Performance monitoring and optimisation of agricultural and forestry product lines.
• Provide technical support to both external and internal customer base.
• Operator coaching & delivery of training.
• Marketing and demonstrations of machinery and equipment.

Ideal Candidate Skills & Qualifications

• Flexibility for extensive UK wide travel.
• Exceptional operational skills, ideally on similar heavy equipment.
• A technical aptitude with company products and control systems.
• Excellent customer service and communication skills (written and verbal).
• NVQ Level 2, Scottish NVQ Level 2, or equivalent qualification.
• Ability to work independently while contributing to team dynamics.
• Knowledge of modern IT systems.

Employment Details

Permanent, full-time (40 hours per week, 8am‑6pm with call outs on weekends). No Tier 2 sponsorship available. The role is based at home with UK travel.

Salary & Benefits

Attractive remuneration package, generous holiday allowance and pension. Opportunities for career progression and development within a leading global company.

How to Apply

Please click on the APPLY NOW button. Only shortlisted candidates will be contacted.