Technical Operations Manager

JR United Kingdom; Stevenage; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player in pharmaceutical manufacturing is seeking a Senior Technical Operations Manager with a mechanical bias. This pivotal role involves leading teams, ensuring compliance with regulations, and fostering a culture of safety and improvement. The successful candidate will engage with stakeholders, manage operational performance, and influence strategic plans, all while maintaining high standards in a client-facing environment. If you have a passion for engineering and leadership in a regulated setting, this opportunity offers a chance to make a significant impact in a dynamic and innovative company.

Qualifications

• 5+ years of experience in Engineering / Facilities Management.
• Degree or Level 5 qualification in relevant discipline.

Responsibilities

• Accountable for fostering a culture of psychological safety.
• Responsible for compliance with statutory and GxP deliverables.

Skills

Team Leadership

Stakeholder Engagement

Compliance Management

Workplace Safety Management

Continuous Improvement

Education

Degree in Engineering

HND / HNC in Building Services

NEBOSH National General Certificate

Job description

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Contract Type: 12 Month Contract, Full Time. Days Mon-Fri 0800-1700

Industry: Pharmaceutical Manufacturing

PRS Engineering has engaged with a key client & a UK-wide leading Building Services & facilities management company, specialising in innovation and revolutionization. Due to team expansion, we are seeking an experienced Technical Operations Manager (Mechanical Bias) on a 12-month FTC. This role will be based at the Stevenage facility in Hertfordshire.

Role Overview:

We are seeking an experienced Senior Technical Operations Manager with a Mechanical Bias

• Accountable for fostering a culture of psychological safety within the workforce, coaching direct reports to ensure successful delivery of foundation and improvement initiatives.
• Responsible for ensuring compliance with statutory, critical, and GxP deliverables.
• Delivering exceptional stakeholder engagement, maintaining high standards of client interface at all levels of the operation.
• Building and maintaining strong client relationships, ensuring key stakeholders are engaged, informed, and confident in our ability to provide world-class service.
• Overseeing team key performance indicators and service level agreements, conducting reviews to ensure their relevance and accuracy against evolving business models.
• Ensuring resilience planning is conducted across all operational areas.
• Ensuring technical competency of Operations Team staff across all spheres of influence.
• Serving as a senior conduit between Operations and internal/external stakeholders to promote continuous improvement aligned with the Site Information Pack.
• Assisting in the development of strategic plans, including organisational structure modelling and change management actions.
• Implementing succession planning across all functions within the operations teams.
• Delivering and implementing tactical actions in line with strategic plans.
• Engaging with the Procurement team to manage cost-effective procurement of all Technical Services, influencing the supply chain.
• Deputising for the Head of Technical Operations when required.

Candidate Profile

• Degree / HND / HNC in Engineering, Building Services, or a similar discipline, or relevant Level 5 professional qualification.
• Minimum of 5+ years of experience leading teams in an Engineering / Facilities Management environment, preferably in a highly regulated setting.
• NEBOSH National General Certificate or working towards it.
• Strong understanding and experience of workplace safety management in a technical, front-line environment.
• Extensive knowledge of relevant building services statutory regulations, codes of practice, and quality control.
• Ability to maintain composure in a demanding, active, and client-facing environment.